General Terms and Conditions

Version 1.0 – June 28, 2025

LAB76 – Animation Studio Eindhoven · KvK 8824636 · tom@lab76.org · Based in the Netherlands

These general terms and conditions apply to all quotations, deliveries, and agreements between Lab76 (hereinafter: The Studio) and its clients (hereinafter: Client), unless otherwise agreed in writing.

1. Quotations

• All quotations are valid for 30 days from the date of issue.
• Quotations are inclusive of VAT unless explicitly stated otherwise.
• A project is deemed accepted when the Client confirms the quotation by email or otherwise in writing.

2. Delivery Times

• Stated delivery times are indicative and not binding unless explicitly agreed otherwise.
• Delays in delivery do not entitle the Client to compensation or cancellation unless the delay exceeds a reasonable timeframe and this has been confirmed in writing.

3. Execution of Assignments

• The Studio carries out assignments to the best of its ability, according to current professional standards.
• The Client ensures timely provision of all necessary input, materials, access, or approvals required for execution.
• The Studio retains the right to postpone or adjust delivery schedules if the Client fails to meet their obligations.

4. Revisions and Feedback

• Every assignment includes two minor revisions as part of the agreed quotation.
• A minor revision is defined as small textual, timing, or visual adjustments that do not substantially alter the agreed scope or concept.
• Any large revision or scope change may result in additional charges relative to the original quotation.
• Additional small revisions beyond the two included may also be charged extra, after agreement in writing.
• Feedback must be consolidated and submitted clearly within 5 business days after delivery of a version.

5. Copyright and Usage Rights

• The Studio retains full copyright and intellectual property rights on all materials unless explicitly transferred.
• Usage rights are granted only after full payment and solely for the agreed purpose and medium.
• The Client indemnifies The Studio against third-party claims related to materials provided by the Client.

6. Third-Party Rights

• If copyrighted third-party content is used, The Studio may provide advice on licensing, but this does not constitute legal responsibility or guarantee of compliance.
• Unless explicitly agreed otherwise in writing, the Client is solely responsible for obtaining all necessary third-party licenses and permissions.
• The Studio is not liable for any claims, damages, or legal actions resulting from the Client's use of unlicensed or improperly licensed third-party content.

7. Licensing and Distribution

• Unless otherwise agreed, The Studio grants a non-exclusive license for use of final materials.
• This license does not permit reselling, redistribution, or sublicensing without written consent.
• Transfer of full rights requires a separate signed agreement.

8. Liability

• The Studio is not liable for errors resulting from incorrect or incomplete input from the Client.
• The Studio is not liable for delays or damages due to force majeure.
• The Studio's liability is limited to the invoiced amount of the assignment.
• The Studio is never liable for indirect or consequential damages such as loss of profit or reputation.

9. Payment

• Payment is due in full upon completion of the assignment and receipt of the invoice.
• All invoices are inclusive of VAT.
• The Client shall pay the invoice within 30 days of the invoice date.
• Late payment may result in statutory interest and administrative fees.
• Invoice objections must be submitted in writing within 7 days of the invoice date.

10. Cancellation Policy

• If the Client cancels within 48 hours of a production day, The Studio may charge a portion of the fee to cover costs.
• Cancellations within 24 hours may result in up to 50% of the total project fee being charged.

11. Confidentiality

• The Studio and the Client will treat all shared confidential information as strictly confidential.
• A separate non-disclosure agreement (NDA) can be signed upon request.

12. Final Provisions

• All agreements are governed by Dutch law.
• Disputes will first be resolved mutually; if not, they will be submitted to the competent court in Utrecht.
• If any clause is invalid, the remaining provisions remain in effect.
• If the Client is a consumer within the meaning of Dutch law, The Studio shall comply with the applicable provisions of consumer protection law, including Articles 6:236 and 6:237 of the Dutch Civil Code concerning unfair terms.

13. Provision and Updates

• The Studio may update these GTC from time to time. In such cases, the Client will be notified via email or upon issuance of a new quotation or agreement.
• The most recent version of the GTC is always available on request